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Top-up FAQ
You must keep the transfer receipt (if it is online, please save the online receipt as a PDF file) and click here to fill in the transfer details and upload the receipt. We will confirm your transfer within 1 working day. Once confirmed, you can begin to make payment using "BuyMall Wallet".
Yes. Please inform our customer service and provide your bank account information. We will transfer the balance to your bank account in 3-5 working days. In addition, we will deduct 3% of the withdrawal amount as the processing fee.
