Air Freight Service and System Upgrade
Great news! Our air and sea freight services from China to Malaysia have undergone a complete upgrade, offering you a more convenient and cost-effective shipping experience. We have integrated air and sea freight services into a single warehouse, eliminating the need for separate operations, and making your shopping experience simpler and more efficient.
Air Freight Service
1. Increased Free Non-Volumetric to 20kg
We've heard your feedback and, in order to provide more parcels with the advantage of actual weight calculation, we have raised the Free Non-Volumetric from 10kg to 20kg. This means that your parcel is likely to be billed based on its actual weight rather than being limited by volumetric weight. For example, if your parcel's actual weight is 5kg but the volumetric weight is 20kg, with a difference of 15kg (which is less than 20kg), the shipping cost will be calculated based on the actual weight of 5kg.
We've heard your feedback and, in order to provide more parcels with the advantage of actual weight calculation, we have raised the Free Non-Volumetric from 10kg to 20kg. This means that your parcel is likely to be billed based on its actual weight rather than being limited by volumetric weight. For example, if your parcel's actual weight is 5kg but the volumetric weight is 20kg, with a difference of 15kg (which is less than 20kg), the shipping cost will be calculated based on the actual weight of 5kg.
2. 自Freedom to Choose Shipping Method
You no longer need to agonize over selecting a shipping method when placing an order. After your items are received by the warehouse, you can easily arrange shipment and choose whether to use air or sea freight services, comparing their shipping costs and giving you more flexibility.
You no longer need to agonize over selecting a shipping method when placing an order. After your items are received by the warehouse, you can easily arrange shipment and choose whether to use air or sea freight services, comparing their shipping costs and giving you more flexibility.
3. Automatic Storage
Our warehouse will provide you with a more convenient service. Once your air freight waybill number is received by the warehouse, we will automatically store it in your account based on the receiver ID on the waybill, saving you time and effort. **Reminder: Do not select "Order Number Protection" when placing orders on shopping platforms. Ensure that you include the receiver ID in the detailed address to enable automatic storage.
Our warehouse will provide you with a more convenient service. Once your air freight waybill number is received by the warehouse, we will automatically store it in your account based on the receiver ID on the waybill, saving you time and effort. **Reminder: Do not select "Order Number Protection" when placing orders on shopping platforms. Ensure that you include the receiver ID in the detailed address to enable automatic storage.
4. No Waiting for Quotes
You no longer need to wait for warehouse quotes. The system will calculate the shipping cost immediately based on the weight and volume at the time of warehouse received and all charges will be displayed when generating the parcel, offering a faster and more time-efficient process.
You no longer need to wait for warehouse quotes. The system will calculate the shipping cost immediately based on the weight and volume at the time of warehouse received and all charges will be displayed when generating the parcel, offering a faster and more time-efficient process.
5. No Unpacking
We have decided to discontinue package unpacking services to reduce the risk of product damage and to avoid situations where customers may be rejected by sellers during after-sales due to the removal of the original packaging.
We have decided to discontinue package unpacking services to reduce the risk of product damage and to avoid situations where customers may be rejected by sellers during after-sales due to the removal of the original packaging.
Steps You Need to Take
Simply click【here】to view the new air freight warehouse address and update your shipping address on the shopping platform.
If you currently have items waiting for shipping in the old air freight warehouse or items on the way to the old warehouse, please pay attention to the following schedule for the discontinuation of old air freight services, and generate your parcels and pay the shipping fees promptly.
10/29/2023 - Stop submit Buy For Me Air Freight order to the old air freight warehouse
11/03/2023 - Old air freight warehouse stops receiving packages
11/10/2023 - Old air freight warehouse stops packaging packages
11/17/2023 - Old air freight warehouse stops shipping
11/03/2023 - Old air freight warehouse stops receiving packages
11/10/2023 - Old air freight warehouse stops packaging packages
11/17/2023 - Old air freight warehouse stops shipping
We appreciate your continued support, and this upgrade will provide you with a more convenient and cost-effective shopping experience. If you have any questions or need assistance, please don't hesitate to contact our customer service team. We look forward to providing you with even better service!
